Social Media Policy for Franklin University Students

Participation in social media at Franklin University, either by creating content, posting, or commenting, assumes compliance with the established guidelines as outlined in the Student Code of Conduct, specifically the section on Communications which says:

3. Communications
Within the broad context of free academic discussion and debate, communications between members of the University community (faculty, staff, and fellow students) are expected to reflect high ethical standards and mutual respect and civility. The medium of communications makes no difference. Whether the communication is through face-to-face exchange, e-mail, electronic bulletin board, chat room, telephone, audio bridge, etc., students must demonstrate respect for faculty, staff, and fellow students in all communications. Some examples of inappropriate communications include:
1. obscene, racist/sexist, ethnic, harassing, intimidating, or threatening language and/or actions,
2. any communication that threatens the health or safety of any person,
3. use of e-mail or computer networks to send unsolicited junk mail, chain letters, etc., or to further any illegal activity,
4. disrespect of or insubordination to University personnel,
5. use of oral or written profanity,
6. repeatedly contacting faculty or staff when the person contacted has indicated that a response is pending or requests not to be contacted.
Note: This list is not intended to be an all-inclusive listing of inappropriate communications.

Here are some helpful tips when participating in social media:

•    Stay connected.
•    Pay attention.  Take the time to read and listen to what is being communicated by others.
•    Be responsive.  You should respond to prompts and questions in a timely manner.
•    Use good judgment.  Exercise good judgment when posting.
•    Be respectful.  Differing views and opinions are welcome to be posted but remember when carrying on a constructive discussion one should present thoughts and ideas in a non-offensive manner.
•    Be accurate.  When posting please assure information is accurate and beneficial to the conversation taking place.
•    Be authentic, transparent, and have fun.

•    Sacrifice confidentiality.  Any personal information, such as: full name, address, phone number, personal email address, and student identification numbers, belonging either to the poster or another person should not be included within posts.
•    Inappropriate content. Don’t upload, post, or otherwise transmit any content that is inappropriate, such as text, links, communications, software, images, videos, sounds, and data.
•    Spam.  Respect your peers.  Don’t use this space to post irrelevant information, such as: website or service advertisements, commercial solicitations, chain letters, or pyramid schemes
•    Flood.  Avoid excessive posting, padding posts, or cross-posting
•    Bomb.  Avoid repetitive, meaningless or unrelated postings
•    Use profanity.  Refrain from using material that is libelous, fraudulent, unlawful, defamatory, pornographic, obscene, profane, abusive, offensive, threatening, hateful, or otherwise objectionable.
•    Discuss illegal activities.  Refrain from providing links to other websites containing such information.
•    Violate copyright laws.  Refrain from posting material which violates any party’s copyright or intellectual property rights.
•    Hinder online security.  Refrain from posting or transmitting any information or software containing a virus, worm, Trojan horse, or other damaging or destructive components.
•    Post too much. That’s interruption, and that doesn’t work well on the web. Be respectful of the opportunity to put information directly in a Fan’s newsfeed, and be relevant.
•    Hinder free speech.  Never infringe on someone’s right to free speech by deleting his or her post. If it’s blatant spam, mark it as so. If it’s a criticism of the University, treat it as a customer service opportunity and a chance to make Franklin better.
•    Do not post any personal administrative issues (such as grade appeals, attendance discrepancies, financial aid package questions).  These should be handled through the appropriate advisor.  If you need help on getting connected to the correct University representative, please contact your Academic Advisor for assistance.
•    Do not infringe on copyrights or trademarks. Only use images after being granted permission by the proprietary owner and remember to cite information if it’s not your own thoughts.

The University reserves the right to monitor content posted on the web, within social channels regarding its name, reputation, and its employees. Posts that violate the outlined Social Media Policy will either be removed or requested to be removed.

Students who violate the policy may be subject to discipline, up to and including dismissal from the University. If you have any questions about this policy or a specific posting, please contact Kristen Yanchak, Current Student Communication Coordinator at kristen.yanchak@franklin.edu

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